Our Privacy Policy

Square Peg is committed to protecting the personal data of users of its websites, which are an essential tool for advancing our mission and programme of work.

This privacy policy describes the types of personal data we collect, how we use it, who has access and for how long. It also provides information on the rights provided to website users.

How we collect and use personal data

We collect personal data through the use of our websites in two ways: data you directly provide to us and data generated by your activity on the website.

Data you directly provide. You can choose to voluntarily provide us personal data in the context of registering, subscribing to online newsletters and making purchases. This data enables us to provide the services you have requested and may include your name, physical address, email address, phone number.

Data generated by your activity. In order to ensure the effective functioning and security of our websites and to better understand visitor behavioural patterns, as you browse our websites we automatically collect:

• Log information such as the pages you visit, the time/date of your visit as well as your internet prototcol (IP) address.
  

• Device and software information such as your browser specifications and operating system

This information is collected through the use of various technologies, including cookies which are small text files stored in your browser. If you have registered and are logged-in, your browsing activity is linked to your user credentials so that we can personalise your experience on our websites, including for future visits.

Access and storage

In general, access to your personal data is limited to appropriate staff within the organisation. In some circumstances we make your data available outside of Square Peg, such as for:

• Payment processing: We use a third party provider to process online payments. They are called STRIPE.
  

• Analytics: We use third-party services Google Analytics, USA, to help us understand visitor behaviour by allowing the service access to the data generated by your activity and store it using cookies. This data is processed in a way that does not directly identify you.
  

• Email communications: We use built-in services offered as part of our Squarespace subscription for sending bulk email communications such as newsletters, platform alerts, and event notifications. These services store contact information that you provide to us as well as information about your interactions with these emails; such as opens and clicks.

• Scoreapp: We use software provided by ScoreApp to store and collate your data when we are creating waiting lists, assessments or quizzes. This information is stored securely inline with GDPR recommendations and you can unsubscribe at any time. Your data will be erased when you do.
  

• Online communities: We use Squarespace Membership services to provide you online networking environments. These services store contact information that you provide and data generated by your activity and store it using cookies.

Data you provide directly is typically kept until either (1) you unsubscribe from the service requested or until (2) two years after your last transaction. We store data about your activity on our website for two years, after which time it is deleted. We keep data on email activity for two years, after which time it is deleted.

Links to other websites

Where we provide links to websites of other organisations, this privacy policy does not cover how those organisations processes personal data. For example, we link to our profiles on a number of social media platforms such as Twitter, Facebook, LinkedIn, Instagram and YouTube. We are not responsible for the privacy policies or content on third-party websites and encourage you to read the privacy notices of other websites you visit.

How to contact us or exercise your rights

As part of our data protection responsibilities you have rights to access and rectify your personal data, as well as to object to its processing, request erasure, and obtain data portability in certain circumstances. To exercise these rights in connection with your use of this website please contact hello@teamsquarepeg.org

If you have further queries or complaints related to the processing of your personal data, please contact us at hello@teamsquarepeg.org If you need further assistance in resolving claims related to personal data protection you can contact the Data Protection Commissioner